Customer Reviews

What Our CRM Software Customers
Are Saying

Don't just take our word for it. See what thousands of businesses across Pakistan and India are saying about CraftCRM business management software and how it's transforming their customer relationship operations.

50,000+
Happy CRM Customers
4.9/5
Average Rating
98%
Customer Satisfaction
500+
5-Star Reviews

Featured CRM Customer Stories

Real businesses, real results. See how CraftCRM business management software is making a difference across different industries.

"CraftCRM business management software completely transformed our electronics business. We reduced stockouts by 95% and cut inventory costs by 25%. The real-time CRM tracking is a game-changer! Our team can now focus on growing the business instead of managing spreadsheets."

Key Results:

95% reduction in stockouts
25% cost savings
3x faster inventory audits
Rajesh Kumar
Rajesh Kumar
Kumar Electronics
Delhi, India
Electronics Retail

"Managing inventory across 5 locations was a nightmare before CraftCRM business software. Now everything is automated and we have complete CRM visibility of our stock. The multi-location CRM feature is exactly what we needed for our growing business."

Key Results:

5 locations managed
100% stock visibility
50% time savings
Priya Sharma
Priya Sharma
Sharma Textiles
Mumbai, India
Textile Manufacturing

"The CRM barcode scanning feature saves us hours every day. Stock updates are instant and accurate. Best CRM software investment we've made for our business! Customer support is also exceptional - they helped us migrate all our data seamlessly."

Key Results:

4 hours saved daily
99.9% accuracy
Seamless data migration
Amit Patel
Amit Patel
Patel Trading Co.
Ahmedabad, India
Wholesale Trading

"As a pharmacy, we need to track expiry dates and batch numbers carefully. CraftCRM's pharmacy module handles all our compliance requirements perfectly. The automated alerts for expiring medicines have saved us thousands in waste."

Key Results:

Zero expired stock
Compliance maintained
₹50K saved monthly
Sunita Reddy
Sunita Reddy
Reddy Pharmaceuticals
Hyderabad, India
Pharmacy

"Running 3 restaurants with different menus was complex until we found CraftCRM. The ingredient tracking and recipe management features help us maintain consistency across all locations while controlling food costs effectively."

Key Results:

3 locations synchronized
20% food cost reduction
Consistent quality
Mohammed Ali
Mohammed Ali
Ali Restaurant Chain
Karachi, Pakistan
Restaurant Chain

"The clothing module with size and color variants is perfect for our fashion business. Seasonal collection management and trend analysis help us make better buying decisions. Sales have increased by 30% since implementation."

Key Results:

30% sales increase
Better buying decisions
Seasonal planning
Fatima Khan
Fatima Khan
Khan Fashion House
Lahore, Pakistan
Fashion Retail

CRM Software Trusted Across Industries

Businesses from every sector trust CraftCRM business management software for their customer relationship operations

15,000+
Retail
businesses
8,500+
Pharmacy
businesses
6,200+
Restaurant
businesses
5,800+
Grocery
businesses
4,500+
Electronics
businesses
3,200+
Fashion
businesses
2,100+
Jewellery
businesses
4,700+
Others
businesses

What CRM Customers Love Most

The CRM features and business management benefits that customers mention most in their reviews

94%

Real-Time CRM Tracking

of customers love the real-time CRM inventory tracking feature

91%

Easy to Use

find CraftCRM intuitive and easy to learn

96%

Great Support

rate our customer support as excellent

88%

Cost Savings

report significant cost savings within 3 months

92%

Time Efficiency

save 3+ hours daily on inventory management

98%

Reliability

experience 99.9% uptime and system reliability

Join 50,000+ Happy CRM Customers

Start your journey with CraftCRM business management software today and see why businesses across Pakistan and India trust us with their customer relationship and inventory management.

Start Your Free Trial